Emergency Support

On-Demand Networking provides best effort Tier 2 & Tier 3 level support during emergent events when your business needs it most. Our one-of-a-kind support line is an innovative service with staff available during your extended business hours.

​

Our remote technical support services team provides timely and comprehensive on-demand network support for a variety of technologies. Our goal is to assist in resolving critical network challenges disrupting essential operations of your business and customers.

​

Common Emergent Events

• Wireless Connectivity Loss

• Wireless Authentication Fail

• LAN/WAN Connectivity Loss

• Client Remote Access 

• Internet Connectivity Loss

• Emergency Perimeter Security Changes

• VPN Service Loss

• DNS/DHCP Service Loss

• Cloud Connectivity Loss

• Datacenter Connectivity Events

• Network Management Platforms Recovery 

• Router/Switch/Firewall Device Recovery 

• P1 Vendor Case Management